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These two components allow the user’s local computer to use the Skype for Business client running on the virtual desktop with the A/V processing moved to the local computer. It consists of two components: the RealTime Connector (which is installed on the virtual desktop) and the RealTime Media Engine (which is installed on the end user’s local machine).

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It can be installed on clients with Windows and non-Windows operating systems (including Windows 10, Mac and Linux). It was co-developed by Citrix and Microsoft to improve upon the original VDI Plug-in. The Citrix RealTime Optimization Pack builds on the Lync VDI plug-in and works with Lync 2013 or Skype for Business 2016 clients on a virtual desktop. This plugin is supported with the Skype for Business 2015 client, despite the name. The Microsoft VDI plugin is available at Microsoft Lync VDI 2013 plugin (32 bit) or Microsoft Lync VDI 2013 plugin (64 bit).

See Supported virtualization technologies and known limitations for more details on supported technologies and limitations. Microsoft's Lync VDI plug-in is only supported on certain Windows operating systems and only supports Lync 2013 or Skype for Business 2015 clients. Traffic on the network and the load on the virtual desktop are minimized, since the local computer handles the audio/video processing.

Re-enter user credentials to establish a connection with the Lync VDI plug-in on the local Windows computer or thin client.Īfter a connection is established, the user is ready to make and receive audio and video calls.

Enter credentials for Skype for Business on the virtual desktop.

Connect to a remote virtual desktop with a Lync 2013 or Skype for Business 2015 client.

Connect an audio/video device (like a headset or camera) to a local computer.

With the Microsoft Lync VDI plug-in solution, the user has to be on a Windows computer or thin client and have Microsoft's Lync VDI plugin installed to handle audio/video streams from the client on the virtual desktop. For Citrix-based virtual environments, the Citrix RealTime Optimization Pack is recommended.įull list of prerequisites for this plug-in are found here (Thin client devices using these operating systems and supported by Microsoft include: Dell Wyse Z90D7, Dell Wyse R90L7, Dell Wyse X90m7, HP t610 and HP t5740e.) This plug-in is still supported, but no future updates are planned. The plug-in does not require a Skype for Business client to be installed on the local computer or thin client, which must run Windows 7, Windows 8, or Windows Server 2008 operating systems. It's a stand-alone application that installs on the local computer and allows the use of local audio and video devices with a client on a virtual desktop. The Lync VDI plug-in was developed for Lync 2013 and is compatible with either the Lync 2013 or Skype for Business 2015 client running on a virtual desktop. Support will only be provided for enabling the Skype for Business user(s) with the necessary policies on the server. Note: Support is not provided for installing or setting up any of the plug-in solutions provided below. Once you've determined one of these options is a viable solution for your user(s), contact support or your implementation project manager and ask that they enable the "VDI Support" client policy for your user(s). The original Lync VDI Plug-in is still supported for the remainder of its lifecycle. For new deployments, Microsoft recommends using either the Citrix HDX RealTime Optimization Pack solution or the VMWare Horizon Virtualization Pack. There are three solutions available for the VDI plug-in component, offered by Microsoft, Citrix, or VMWare.

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Additional VDI plug-in software is available that offloads that processing to the end user’s local machine, and reduces the load on the virtual desktop.

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Using Skype for Business with full audio and video on a connection like that requires heavy loads of audio and video processing on the client homed on a virtual desktop. Their users do their work on a virtual desktop with all their desktop applications and files using Remote Desktop Services or a similar remote connection. For a list of known limitations, click here.Ī Virtual Desktop Infrastructure (VDI) environment is used in some organizations where security and compliance issues are especially sensitive.

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Please note that this solution is not optimal and it is recommended to run Skype for Business on a local PC instead of a virtual desktop. This topic discusses deployment procedures for using Skype for Business while connecting to a remote virtual desktop. Using Skype for Business in a VDI environment